Emotional intelligence is the key to good communications, and ultimately, better productivity, says Fast Company. One of the key challenges for collaborators, particularly those who work remotely, is that digital advancements have changed the way we communicate. “Every word and nuance has the potential for misinterpretation,” says Jack Modzelewski, author of Talk is Chief: Leadership, Communication, and Credibility in a High-Stakes World. Finding your communication style involves skipping jargon, repeating the message and being yourself, says Modzelewski.